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                    Chat ID 3906061 at 2024-03-30 00:41:31
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[2024-03-30 00:41:31] [Live Support] Welcome to our Casino.
How may I be of your assistance today?
[2024-03-30 00:41:31] [oqasem0001] Hello
[2024-03-30 00:41:31] [Brango Bot] Please, hold for a moment, the first available operator will be assigned to you
[2024-03-30 00:42:56] [oqasem0001] Can someone actually freaking help me out and just answer the damn question
[2024-03-30 00:44:09] [oqasem0001] Damnit this is ricdiculous this is my fourth time waiting in line just to be connected the
[2024-03-30 00:45:16] [oqasem0001] then ignored for 10 minutes then have the chat closed in my face unansweres
[2024-03-30 00:45:24] [oqasem0001] unanswered
[2024-03-30 00:48:50] [Denise Carlton] Hello and Welcome to Brango Casino! Please give me a moment.
[2024-03-30 00:51:29] [oqasem0001] Okay that’s fine just don’t close the chat
[2024-03-30 00:52:23] [oqasem0001] Ap
[2024-03-30 00:53:07] [oqasem0001] Sorry about that last message And just lmk whem you’re ready
[2024-03-30 00:55:45] [Denise Carlton] I'm sorry, there is nothing that can be processed at the moment.
[2024-03-30 00:59:42] [oqasem0001] Hello
[2024-03-30 01:00:06] [oqasem0001] I don’t ask you for anything though
[2024-03-30 01:00:17] [oqasem0001] not yet at least
[2024-03-30 01:01:36] [oqasem0001] you assumed I gonna ask you about the daily free spins?
[2024-03-30 01:02:35] [oqasem0001] the FLY 100 bonus code…. Yeah I already know it’s reached it’s maximum but that’s not what I’m messaging about
[2024-03-30 01:03:27] [Denise Carlton] I'm sorry there is no free bonus we can add on your account as of the moment.
[2024-03-30 01:03:45] [oqasem0001] What the hell is you’re deal
[2024-03-30 01:04:04] [oqasem0001] Did I ask you at any point in this Convo about a damn for bonus
[2024-03-30 01:04:09] [oqasem0001] go all the way to the top
[2024-03-30 01:04:57] [oqasem0001] All I said was hello then as  soon as you jumped in the convo you said please give me a moment
[2024-03-30 01:05:19] [oqasem0001] I said okay just lmk when ur ready
[2024-03-30 01:05:35] [Denise Carlton] Apologies I am processing several requests at the moment.
[2024-03-30 01:05:46] [Denise Carlton] May we know what is concern for today?
[2024-03-30 01:05:50] [oqasem0001] then after qp min u come back talking about free daily spin bonuses
[2024-03-30 01:06:12] [oqasem0001] you’re the fourth person I’ve waited
[2024-03-30 01:06:51] [oqasem0001] uve had to wait in line and talk to and all the others just closed the chat in my face before I even said anything cause they assumed I was asking about fr
[2024-03-30 01:06:59] [oqasem0001] the free daily spins
[2024-03-30 01:07:11] [oqasem0001] ive been at this for over an hour
[2024-03-30 01:08:09] [oqasem0001] At least you haven’t closed the chat in my face, so I’ll give you that.
[2024-03-30 01:08:18] [Denise Carlton] Daily free spins or loyalty rewards can be claimed under your rewards page from your yesterdays lost deposit.
[2024-03-30 01:08:28] [oqasem0001] Stop it
[2024-03-30 01:08:39] [oqasem0001] that’s not what I’m messaging u about it
[2024-03-30 01:08:51] [oqasem0001] can you not read?!?!?!
[2024-03-30 01:08:58] [Denise Carlton] May we know what is concern for today?
[2024-03-30 01:09:36] [oqasem0001] Could you connect me to a supervisor because you all clearly have communication issues
[2024-03-30 01:10:19] [Denise Carlton] If  you wish you speak with a supervisor you can send an email to  support@casinobrango.com
[2024-03-30 01:10:31] [oqasem0001] They don’t respond ther
[2024-03-30 01:10:36] [oqasem0001] there
[2024-03-30 01:12:15] [Denise Carlton] May we ask exactly what is your concern all abou?
[2024-03-30 01:12:31] [oqasem0001] I’m gonna go post this conversation on every review site and I’m gonna just go create the disputes because you refuse to be comprehensive and keep assuming stuff
[2024-03-30 01:13:12] [oqasem0001] CAUSE IT IS MY BIRTHDAY
[2024-03-30 01:13:39] [oqasem0001] 03-29-1997
[2024-03-30 01:14:47] [Denise Carlton] As much as we would love to credit or give your account with free we cannot grant your request as of the moment.
[2024-03-30 01:15:00] [oqasem0001] AND I GOT MY BDAY BONUS FROM casino extreme and casino yabby, but I’ve been trying to ask you all what the deal was but you guys keep talking about the daily free spins bonus
[2024-03-30 01:15:16] [oqasem0001] what?..?????
[2024-03-30 01:15:23] [oqasem0001] are you freaking serious???
[2024-03-30 01:16:02] [oqasem0001] This is the bday bonus
[2024-03-30 01:16:55] [oqasem0001] That’s a specific bonus I’m supposed to get that everyone gets on there bday
[2024-03-30 01:17:25] [oqasem0001] Go talk to the manager he will tell you
[2024-03-30 01:18:03] [oqasem0001] All your sister casinos have it
[2024-03-30 01:18:41] [Denise Carlton] I'm so sorry there is not much we can fulfill your request.
[2024-03-30 01:19:16] [Denise Carlton] You may send an email to  support@casinobrango.com for exception.
[2024-03-30 01:19:27] [Denise Carlton] Thank you for your time and have a great day!