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                    Chat ID 98332 at 2023-08-16 12:43:29
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[2023-08-16 12:43:29] [Visitor] Hello. Sorry guess I was disconnected prior to Robert responding back. I was inquiring on my pending withdraw from June 29th, 2023 for $100. I was told by support that it was in the final process for payout on August 10th, 2023. However, have still yet to receive payment. Therefore, I am just checking on the current status if I may please and thank you. I submitted my BTC wallet address back on July 7th, 2023 and again most recently on Aug 5,2023 BTC address:
12yJw5sueRaz23hVehbZZsCZhhaXFmVmqp
[2023-08-16 12:43:44] [Visitor] Tara8166
[2023-08-16 12:43:48] [Visitor] taramburge@gmail.com
[2023-08-16 12:43:56] [Visitor] 8162102028
[2023-08-16 12:44:01] [Visitor] Thanks
[2023-08-16 12:45:28] [Robert] Please allow 3-5 minutes while I access your account and guide you further.
[2023-08-16 12:46:38] [Visitor] No problem
[2023-08-16 12:46:40] [Visitor] Thanks
[2023-08-16 12:49:44] [Robert] We have escalated your withdrawal request to support team on priority basis, kindly wait for the email response.
[2023-08-16 12:54:14] [Visitor] Is there a member of management that I may speak with perhaps. Just was told on the 5th of August I would receive a message from support team and to please wait for response. Then again on the 10th that it was in last stage of payout process. It has been now 11days was told 7 to 10 to receive payment. Showing as pending for check still in payments section. What does "pending for check" mean? Thank you
[2023-08-16 12:56:59] [Visitor] How may I cancel the pending withdraw request if I want to btw, I don't see option any longer on site through transactions? Appreciate the help
[2023-08-16 12:57:15] [Visitor] What does "pending for check" mean? Thank you
[2023-08-16 12:58:17] [Robert] We request you to drop an email for cancel your withdrawal request at  support@slotsvilla.com
[2023-08-16 12:59:03] [Visitor] Ok. Thanks And regards to "pending for check" mean? Thank you
[2023-08-16 12:59:27] [Robert] We appreciate you talking with us. Enjoy your time ahead!