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                    Chat ID 1639438 at 2023-06-18 23:32:31
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[2023-06-18 23:32:32] [Live Support] Thank you for visiting Live Support! What can we do for you today?
[2023-06-18 23:32:31] [theequeen1988] What is the number to a supervisor I can speak to
[2023-06-18 23:33:06] [Kriss Rizzo] Hello and Welcome to Limitless Casino!
[2023-06-18 23:33:57] [Kriss Rizzo] Unfortunately, we do not have phone number. You may reach our supervisor by sending them an email at  support@limitlesscasino.com
[2023-06-18 23:35:53] [theequeen1988] I'm a little confused if a coupon is placed on my account to be able to use does it mean that I'm still available to play and win with that coupon correct or else why would it be available to my usage
[2023-06-18 23:37:58] [Kriss Rizzo] On the coupon you have redeemed, only two pay out are allowed in 3 months. That is the terms. Unfortunately, you have already request a pay out of it 2 times. You will be able to withdraw again using this bonus after 3 months
[2023-06-18 23:39:58] [theequeen1988] But see March has been 4 months ago and thats not was emailed to me
[2023-06-18 23:40:46] [theequeen1988] What was stated was that I made a violation and that you're only allowed 2 payouts within the coupon
[2023-06-18 23:41:58] [theequeen1988] So since March has been over 3 months it's than cleared out being that may is my only withdrawal within a 3 months term
[2023-06-18 23:42:06] [Kriss Rizzo] Last pay out using this bonus is on 5/1/2023 4:59:13 AM
[2023-06-18 23:42:30] [theequeen1988] And than the one before that was when 3/19/2023
[2023-06-18 23:42:39] [theequeen1988] Correct over 3 months
[2023-06-18 23:43:24] [theequeen1988] Today the first time I was rejected the money was than placed back into my account the second time it was erased
[2023-06-18 23:45:03] [theequeen1988] So either the banking section is finding reasons on why they can't pay me or what else am I suppose to think because what violation am I making I don't put a coupon code in the system the coupon is there for me to accept so please help me understand
[2023-06-18 23:46:08] [Kriss Rizzo] As I said, pay out is rejected as only two pay out are allowed on this bonus and you have already claimed it. There is nothing we can process on your account.
[2023-06-18 23:46:45] [theequeen1988] Actually you stated :On the coupon you have redeemed, only two pay out are allowed in 3 months. That is the terms. Unfortunately, you have already request a pay out of it 2 times. You will be able to withdraw again using this bonus after 3 months
[2023-06-18 23:46:51] [theequeen1988] Am I correct
[2023-06-18 23:49:35] [Kriss Rizzo] Yes, and you have already requested it on 3/19/2023 9:34:07 PM and 5/1/2023 4:59:13 AM.
[2023-06-18 23:50:22] [theequeen1988] So March is not 4 months ago
[2023-06-18 23:50:48] [theequeen1988] June 19th is not 3 months ago
[2023-06-18 23:51:26] [Kriss Rizzo] June is for the 3rd month. As you can see, march was the 1st time you requested it. One month of March Is on April  19, 2nd month is May.
[2023-06-18 23:51:44] [theequeen1988] Exactly 3 months for June 19
[2023-06-18 23:51:56] [theequeen1988] Right it wrong
[2023-06-18 23:52:03] [theequeen1988] Right or wrong
[2023-06-18 23:52:53] [theequeen1988] So I should have waited 24 hours or what are the confusion is ridiculous
[2023-06-18 23:52:54] [Kriss Rizzo] Yes, but it is still on the 3rd month this day.
[2023-06-18 23:53:30] [theequeen1988] Not right
[2023-06-18 23:54:37] [theequeen1988] So I should have waited to tomorrow or what?? This is ridiculous so previously you stated I can only withdraw 2 times with this coupon so either way if I was making a violation what would that be
[2023-06-18 23:56:16] [theequeen1988] Ok well the email that was given is a good email to contact a supervisor?
[2023-06-18 23:57:33] [Kriss Rizzo] Yes, unfortunately rules are rules that only 2 pay out are allowed in 3 months. You can try again to redeem this bonus after 3 days.
[2023-06-18 23:58:04] [theequeen1988] What violation am I breaking other than that I have to wait 3 months
[2023-06-18 23:58:50] [theequeen1988] When you stated : As I said, pay out is rejected as only two pay out are allowed on this bonus and you have already claimed it. There is nothing we can process on your account.
[2023-06-18 23:59:11] [theequeen1988] Now you can confidentlu tell me I can use the bonus again
[2023-06-18 23:59:20] [theequeen1988] Confidently*
[2023-06-18 23:59:33] [Kriss Rizzo] That is all as I can see here.
[2023-06-18 23:59:46] [theequeen1988] 🤔
[2023-06-18 23:59:55] [theequeen1988] Thanks
[2023-06-19 00:00:09] [theequeen1988] Nothing else is needed
[2023-06-19 00:00:15] [Kriss Rizzo] I think we're all set! Should you need further assistance, feel free to contact us back. Have a great day!