Laromere Casino

EdstromPlay:
hallo
EdstromPlay:
is anyone there
Agent Rebecca has joined the chat.
Rebecca:
Hello Osvald.
EdstromPlay:
can you find my bets at 20.08.21 ? i made bets about a 60Euros before withdraw
EdstromPlay:
why support asking me to wager x1 before deposit lol
Rebecca:
Kindly allow me a moment to review your account so that I may assist you with your query.
EdstromPlay:
yes please check and calculate my wager amout in my playing seesion at 20.08.21
Rebecca:
That is the withdrawal requirement Osvald, all first time withdarawals are subjected to a $25 verification deposit that must be wagered one times theough.
EdstromPlay:
yes but i complete my wager
EdstromPlay:
at 20,08,21
EdstromPlay:
30 euro bets in Mystic wolf
EdstromPlay:
and 30 Euro in Bank heist
EdstromPlay:
60 Euro in total ;(
EdstromPlay:
;)
EdstromPlay:
is this enough ? i think it is more that 25 ? lol
Rebecca:
Your wagering on Chariots of Fire is completed kindly play down your current caisno live balance onf $25
EdstromPlay:
no i playin Mystic wolf before deposit
EdstromPlay:
and bank heist
EdstromPlay:
and do 60 Euro wager bets
Rebecca:
Yes your wagering has been met Osvald.
EdstromPlay:
after deposit
EdstromPlay:
If so WHY SUPPORT ASKING ME TO WAGER
EdstromPlay:
ON THE EMAIL
EdstromPlay:
two days in a row
EdstromPlay:
whats is happening in youre casino Rebecca ?
Rebecca:
Osvald your free spins wagering is completed. You now need to wager your verification deposit of $25 one times through as part of the withdrawal requirement.
EdstromPlay:
deposit was made at 30.07.21
EdstromPlay:
after that
EdstromPlay:
i bet more than 60 Euros
EdstromPlay:
let me explain i playing after deposit and bet about 60 Euro !!!
Rebecca:
Your wagering requirments have been met Osvald. Is there nayhting else that I can ssist you with?
EdstromPlay:
i claim 60 spins Chariots of fire , complete my wagering
EdstromPlay:
then i made deposit
EdstromPlay:
and bet 60 Euro
EdstromPlay:
before withdraw
EdstromPlay:
why support asking me to wager something ? on email
EdstromPlay:
can you mark thats my wager is completed
Rebecca:
Your wagering is completed on your free spins and not on your $25 verification deposit.
EdstromPlay:
can you find my deposit at 30.07.21 ?
EdstromPlay:
and confirm it
Rebecca:
yes we have located it and you have not played it down
Rebecca:
You did nit wager on it Osvald.
Rebecca:
not*
EdstromPlay:
of course i did
EdstromPlay:
20.08.21
EdstromPlay:
Mystic wolf
EdstromPlay:
and Bank heist
EdstromPlay:
60 Euro wager bets
EdstromPlay:
i have a screenshot of this
EdstromPlay:
it is indicated in my account )
Rebecca:
The longer you take to play that down the longer your withdrawal will sit in the pending phase.
EdstromPlay:
Rebecca i playing after deposit
EdstromPlay:
and bet about 60 Euro
EdstromPlay:
t 20,08,21
EdstromPlay:
at*
EdstromPlay:
can you find my play session at 20.08.21
Rebecca:
our withdrawa is still in your casino live balance Osvald. It has not been played.
EdstromPlay:
I played before withdraw and after deposit
EdstromPlay:
deposit was maded at 30,07,21
EdstromPlay:
wagering complete at 20.08.21 (25 euro wager)
EdstromPlay:
i cover about 60 Euro before withdraw 30 Euro in Mystic wolf and 30 Euro in Bank heist
Rebecca:
That was played on the wagering for your free spins.
EdstromPlay:
no i made deposit when my bonus marked as completed
EdstromPlay:
i will calculate all bets and upload it on lcb.org case
EdstromPlay:
so you can see
EdstromPlay:
the total wagering
EdstromPlay:
can you calculate my wager bets before 30.07,21 please
EdstromPlay:
so i can check this information and compare with youre words
EdstromPlay:
and how much was my freespins amount ?
Rebecca:
You made a deposit on a playable balance, spinning on Chariots of Fire then Wrath of meddusa and bank heist, once your balance went to $125 you initated your withdrawal for $100 and your $25 verification BTC deposit remained untouched.
EdstromPlay:
no deposit was maded at 30,07,21
EdstromPlay:
after that i playing Lines of Magic
EdstromPlay:
Mystic Wolf Unified
EdstromPlay:
and The Bank Heist
EdstromPlay:
it is indicated on my betting history lol
EdstromPlay:
so what are you talking about
EdstromPlay:
Deposit was made at 30.07.21 you can check it
EdstromPlay:
after that only Mystic Wolf and The Bank Heist
Rebecca:
I am going to escalate this to our finance deparmtent for review.
Rebecca:
You will notified of feedback via email.
EdstromPlay:
yes please escalate this
EdstromPlay:
i didnt played Chariots of Fire and Wrath of meddusa slots after deposit lol
EdstromPlay:
this is weird because i can check it in my history )))
EdstromPlay:
this is great when history indicate all bets so i can find the truth easy )
Rebecca:
Your query has been escalated, is there naythign else that I can assist you with?
EdstromPlay:
can you hold on a second so i can save our chat please )
Rebecca:
Sure.

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