Info at 21:53, Jul 27:
Thank you for choosing to chat with us. An agent will be with you shortly.
Info at 21:53, Jul 27:
You are now chatting with Rick.
Rick at 21:53, Jul 27:
Thank you for contacting Live Chat support! I hope you are keeping well, please tell me how may I assist you today?

MullerMagic at 0:54, Jul 28:
hallo ! can you check when my withdrawal transaction on Bitcoin will be processed , transaction ID*49491
MullerMagic at 0:54, Jul 28:
all documents are sended to banking@vegasrushcasino.com and support@vegasrushcasino.com
MullerMagic at 0:54, Jul 28:
including selfie with id photo
Rick at 21:54, Jul 27:
Please bear with me while I check your account details.

MullerMagic at 0:54, Jul 28:
ok
MullerMagic at 0:55, Jul 28:
Bitcoin wallet address was sended to, i can write my Bitcoin wallet address in the chat if it is needed
Rick at 21:58, Jul 27:
As i can can check you have requested for $100 withdrawal however you are eligible only for $63 Withdrawal

MullerMagic at 0:58, Jul 28:
I have already deposit 35 usd
MullerMagic at 0:58, Jul 28:
im eligible for normal withdrawal as indicated in bonus terms
MullerMagic at 0:59, Jul 28:
i made verification deposit of 35$ and order withdrawal
MullerMagic at 1:00, Jul 28:
35$ it is minimum Bitcoin deposit amount in Vegasrush casino you can check it
Rick at 22:00, Jul 27:
and as we can not process any withdrawal less than $100 hence you do have an option to deposit the $63 in your account

MullerMagic at 1:00, Jul 28:
Rick are you ok my friend ?
MullerMagic at 1:01, Jul 28:
i have withdrawal which i made 7 days ago
Rick at 22:01, Jul 27:
you can deposit $63 as a new deposit in your account and can have a 300% bonus on it

MullerMagic at 1:01, Jul 28:
Rick please wake up my friend
MullerMagic at 1:01, Jul 28:
1 week ago i have 150$ on my balance
MullerMagic at 1:01, Jul 28:
i deposit 35$
MullerMagic at 1:01, Jul 28:
an make a withdrawal about a week ago
MullerMagic at 1:02, Jul 28:
so what are you talking about
MullerMagic at 1:02, Jul 28:
im asking when my withdrawal will be processed ?
MullerMagic at 1:02, Jul 28:
Withdrawal id *49491 , please check it
Rick at 22:03, Jul 27:
at the time of withdrawal you need to return the Casino bonus of $100 which you have received at the time of welcome bonus

Rick at 22:03, Jul 27:
As you do not have maintained the minimum balance hence that has to be adjusted from your winning

MullerMagic at 1:03, Jul 28:
Rick i have 135$ pending
MullerMagic at 1:05, Jul 28:
i order 135$ withdrawal so if i will transfer back to my account i will have enough money
MullerMagic at 1:05, Jul 28:
but whats the point i will do that ?
MullerMagic at 1:05, Jul 28:
just process my withdrawal
MullerMagic at 1:06, Jul 28:
what is the problem lol
MullerMagic at 1:06, Jul 28:
people will laugh when they read our chat, I have already opened a complaint on the lcb forum
Rick at 22:07, Jul 27:
I would request you to please allow me a couple of minutes while I'm working on your account.
MullerMagic at 1:07, Jul 28:
ok
MullerMagic at 1:07, Jul 28:
please double check the withdrawal amount.. deposit amount and other stuff and comeback with normal information )
Rick at 22:08, Jul 27:
you do have an only option and that is you can redeposirt $63 in your account

Rick at 22:08, Jul 27:
I will treated as a fresh deposit

Rick at 22:08, Jul 27:
You can have a 300% bonus on it

Rick at 22:09, Jul 27:
Once you complete your play through you can cash out 10X

MullerMagic at 1:09, Jul 28:
why i need to redeposit ? i deposit 35$ a week ago
MullerMagic at 1:09, Jul 28:
i didnt claim any bonuses
MullerMagic at 1:09, Jul 28:
im playing with nodeposit freechip
MullerMagic at 1:09, Jul 28:
operator add me nodeposit bonus in chat !
MullerMagic at 1:10, Jul 28:
or something like that
Rick at 22:10, Jul 27:
Following are the terms for Welcome Bonus Withdrawal:
Welcome Bonus
• This bonus is offered on signup, it is of $100.
Has standard wagering of 20X for slots.
Cash out is $100 on the free bonus
At the time of cashing out you need to return the casino bonus which is given by the casino.
Player should not have duplicate accounts
players should not use multiple welcome bonus

Rick at 22:10, Jul 27:
According to rules At the time of cashing out you need to return the casino bonus which is given by the casino.

Rick at 22:11, Jul 27:
you have returned the requisite bonus amount of $100

MullerMagic at 1:11, Jul 28:
so i need to transfer back and order a 100$ withdrawal or what shoud i do ?
MullerMagic at 1:11, Jul 28:
i have 135$ pending... 100$ + 35$ my deposit
MullerMagic at 1:12, Jul 28:
i made a verification deposit of 35$ before i make withdrawal
MullerMagic at 1:12, Jul 28:
and my wagering was met completelly
MullerMagic at 1:12, Jul 28:
before i make deposit of 35$
Rick at 22:13, Jul 27:
Yes, your wagering met

Rick at 22:14, Jul 27:
you have deposited the minimum deposit amount to honor your withdrawal

MullerMagic at 1:14, Jul 28:
deposit already maded !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
MullerMagic at 1:14, Jul 28:
35$
MullerMagic at 1:14, Jul 28:
for withdrawal
MullerMagic at 1:14, Jul 28:
from nodeposit
Rick at 22:15, Jul 27:
however you have not returned the casino bonus of $100 which is given by the casino at the time of joining

Rick at 22:15, Jul 27:
hence the same has been adjusted from your winnings

MullerMagic at 1:16, Jul 28:
so i need to raise my balance
MullerMagic at 1:16, Jul 28:
or so
Rick at 22:17, Jul 27:
You cn raise your balance or you may loose it, then again it will impact your withdrawal amount

Rick at 22:17, Jul 27:
Currently you can have $63 as redeposit amount

MullerMagic at 1:18, Jul 28:
ok i will comeback soon

Info at 22:25, Jul 27:
Thank you for choosing to chat with us. An agent will be with you shortly.
Info at 22:25, Jul 27:
You are now chatting with Rick.
Rick at 22:25, Jul 27:
Thank you for contacting Live Chat support! I hope you are keeping well, please tell me how may I assist you today?

MullerMagic at 22:26, Jul 27:
hello Rick im trying to withdraw and you asking me to raise my balance before withdraw...
MullerMagic at 22:27, Jul 27:
tell me when my withdrawal will processed now
MullerMagic at 22:27, Jul 27:
and you can conduct 100$ from my balance now
MullerMagic at 22:27, Jul 27:
which i recieve from nodeposit
Rick at 22:27, Jul 27:
You do have one withdrawal request is pending

MullerMagic at 22:28, Jul 27:
yes when it will be processed ? on my bitcoin wallet
MullerMagic at 22:28, Jul 27:
Bitcoin wallet was already sended here is my BTC wallet address: bc1qzn2dnkhjxs7rna20z2rdj9s6k3y60y9jjqjtdd
MullerMagic at 22:29, Jul 27:
i made deposit from this BTC address in Vegasrush casino
Rick at 22:29, Jul 27:
so you can not request a new withdrawal

MullerMagic at 22:29, Jul 27:
so i need to wait or so
Rick at 22:29, Jul 27:
please bear with me so tat I can check with the banking team about your current withdrawal

Rick at 22:31, Jul 27:
As i can check with banking team you cann have only 463 redeposit option

MullerMagic at 22:31, Jul 27:
i dont need to deposit
MullerMagic at 22:31, Jul 27:
just want to process my withdraw
MullerMagic at 22:31, Jul 27:
from 100$ nodeposit
MullerMagic at 22:31, Jul 27:
wager are met
MullerMagic at 22:32, Jul 27:
deposit are maded
MullerMagic at 22:32, Jul 27:
documents was sended
MullerMagic at 22:32, Jul 27:
so when it will be processed Rick ?
MullerMagic at 22:34, Jul 27:
Rick where are you my friend ?
Rick at 22:34, Jul 27:
I would request you to please allow me a couple of minutes while I'm working on your account.
MullerMagic at 22:36, Jul 27:
i make a withdrawal 21.07.21 , withdrawal transaction *49491 , so please check for me when it will be processed
MullerMagic at 22:36, Jul 27:
ok
Rick at 22:37, Jul 27:
Regrettably, it is taking longer than usual. I appreciate your time and patience in this matter.
Rick at 22:38, Jul 27:
As i can check with banking team you can have only $63 redeposit option

Rick at 22:39, Jul 27:
you can have it or you can cancel the withdrawal and play on your deposit

MullerMagic at 22:39, Jul 27:
why i need to deposit ? i have enough money on my account
MullerMagic at 22:40, Jul 27:
my nodeposit bonus have 1x withdrawal amount
MullerMagic at 22:40, Jul 27:
so i made a withdrawal
MullerMagic at 22:40, Jul 27:
and asking you when it will be processed
MullerMagic at 22:42, Jul 27:
you can remove your 100$ bonus amount from my balance
Rick at 22:42, Jul 27:
The balance will be valid at the time you have requested for an withdrawal

MullerMagic at 22:42, Jul 27:
if you think i need to return it
Rick at 22:42, Jul 27:
After that what ever the balance you have won is non cashable

Rick at 22:43, Jul 27:
So it will not be treated towards your winnings

MullerMagic at 22:43, Jul 27:
so i can cancel my withdrawal now and make new 100$ withdrawal ?
MullerMagic at 22:44, Jul 27:
all wagering are met... deposit are maded.. and balance allow to make a withdrawal
MullerMagic at 22:44, Jul 27:
shoud i make a new withdrawal ? so you can remove youre 100$ bonus
MullerMagic at 22:44, Jul 27:
Rick ?
Rick at 22:46, Jul 27:
No

Rick at 22:46, Jul 27:
either you can have $63 withdrawal or you can play on your $35 deposit only

Rick at 22:46, Jul 27:
so you can choose any one of them

MullerMagic at 1:47, Jul 28:
so i can order 63$ withdrawal only ? correct ?
MullerMagic at 1:48, Jul 28:
i will make a complaint on site which one i came from anyway,,, about this case
Rick at 22:48, Jul 27:
yes

MullerMagic at 1:48, Jul 28:
but you better answer
MullerMagic at 1:49, Jul 28:
so i can make now 63$ withdrawal ?
Rick at 22:49, Jul 27:
and if you agreed then I will add the $63 as your redeposit

MullerMagic at 1:49, Jul 28:
redepist ?
Rick at 22:49, Jul 27:
yes. $63 deposited against your withdrawal

MullerMagic at 1:49, Jul 28:
i will not pay any penny in your casino i dont probaly trust you ! i have made already 35$ depposit
Rick at 22:50, Jul 27:
and it will be honor as a your own deposit

Rick at 22:50, Jul 27:
You can win $630 once you complete your play through

Rick at 22:50, Jul 27:
you can have 300% bonus on your deposit

MullerMagic at 1:51, Jul 28:
im tired from this conversation ... this case will be public... just notify you..
MullerMagic at 1:51, Jul 28:
good luck Rick